Report Illegal Content

How to report illegal content?

To report suspected illegal content in your CapCut app:
1. Go to the template/comment/user profile or other content that you want to report.

2. Press and hold on the content or tap a 3-dot icon.

3. Select Report and then select Report illegal content from the list.

4. Select the relevant category of illegal content from the list, and follow the instructions provided.

See below to learn more about the categories of illegal content.

Requirements when reporting illegal content

To help us properly review your report and assess whether the content is illegal, the following information must be provided as part of the report:

Legal jurisdiction: You must select the country where you think the content is illegal.
Relevant law (optional): While not required, if you are able to do so, we ask you to provide details of the law that you think the content violates. We ask that you be as specific as possible to allow us to properly assess your report.
Report explanation: We ask you to clearly explain why you think the content violates the law. Again, we ask that you be as specific as possible to allow us to properly assess your report.

*Reporting content as illegal may have serious consequences. When you report content as illegal, you must be specific and provide supporting evidence to allow us to make an informed decision. If the report does not contain enough information for CapCut to clearly assess whether the content is illegal, we will reject the report.
The specific rules for reports relating to intellectual property violations are covered in our Terms of Service.

What happens after you report illegal content?

1. We first review the reported content to check if it violates our policies (such as our Community Guidelines), and if it does, we might remove the content from CapCut globally.

2. If we do not remove the reported content globally, we will then check to make sure the report contains sufficient information to allow us to properly assess the illegality of the reported content. If the report is incomplete (for example, it does not provide enough information for CapCut to assess if the content is illegal), we may reject the report and we will notify the reporter of this decision.

3. Where the report contains sufficient information, we will assess whether we consider the content is illegal. If we consider the content to be illegal, we will generally restrict access to the content in the country where it is illegal (or, in some cases, across the EEA region or by removing the content from our service entirely). For a greater understanding of the categories of illegality that users can report, see 'Categories of illegal content' below.

4. Those who report suspected illegal content will be notified of our decision, including if we consider that the content is not illegal. Reporters who disagree can appeal those decisions using the appeals process.

Guide to illegal content reporting categories

When you report suspected illegal content, you will be asked to tell us what type of illegal content you are reporting by selecting a category of unlawfulness. This helps us to properly and effectively consider and respond to your report. Below, we have summarised what each of these illegal content reporting categories are, what they mean in practical terms, and what information would be helpful to provide to us when reporting content you think falls within the category in question.

Things you can do to help us assess your report

Provide clear information.
Provide any detail and context you can which will support your report and help us to make a decision.
Identify the statement, image, message or piece of content that you believe is illegal and explain why.
Anyone can report illegal content. It does not need to be about you or someone you know. However, if the illegal content does relate to you or someone you represent, or you are their parent or guardian, it is really helpful if you tell us this.

We need you to provide enough information to assess whether the content is in fact illegal. We are also legally required to balance any competing legal rights when considering an illegal report (like freedom of speech).

Child sexual exploitation

Sexualised content of young people (under the age of 18) or Child Sexual Abuse Material (CSAM) is any visual, textual and audible depiction or production of explicit or inferred child sexual assault and child exploitation. This could include:

Content featuring images which sexualise young people
Attempts to recruit a young person to produce CSAM
Offering to share CSAM
Content which is grooming or soliciting sexual services from a young person

CapCut has zero tolerance for child sexual exploitation.
If you encounter this type of illegal content, do not download, save, comment on, share or interact with this content. Please report it via our illegal content reporting channels. Additionally, you can report to a trusted organisation or your local law enforcement.

Terrorist offences

Terrorist offences include serious criminal activities such as endangering human life, hostage taking, destroying sensitive sites and disrupting fundamental resources. They also include a broad range of conduct which supports terrorism. These activities are often carried out for the purpose of seriously intimidating, destabilising or destroying a population, government or fundamental structures of a country or international organisation, or in an attempt to coerce them to act in a certain way.
This could include:

Facilitating acts of terrorism or urging others to do so
Assisting terrorist groups or their activities
Content connected to a terrorist group involving activities such as recruitment, travel, financial support, training and issuing instructions
Glorifying, justifying or gathering support for terrorism

CapCut takes an uncompromising stance against terrorism and violent extremism.

Illegal hate speech

Illegal hate speech is:

Encouraging or stirring up violence or hatred towards an individual or group based on a legally protected characteristic; or
Intentionally denying, condoning or grossly trivialising genocide, crimes against humanity or war crimes directed against a group or individual on the basis of a legally protected characteristic

Legally protected characteristics could include race, ethnicity, national origin, sexual orientation, sex, gender, disability.
To help us assess your report, where possible, please identify the precise statement or image that you believe amounts to illegal hate speech and explain why.

Content relating to violent or organised crime

Content relating to violent or organised crime means illegal content which features graphic violence or participation in a criminal organisation. This could include:

Content which is involved in creating or establishing a criminal organisation, or provides information or means for the criminal organisation to achieve its goals
Content which features a criminal organisation recruiting new members or content providing support to finance the criminal organisation
Content which features, and either glorifies or downplays, cruel or inhumane acts of violence against real life humans or human-like beings

To help us assess your report, where possible, please identify the criminal organisation (or its members) featured in the content.

Illegal goods/services

Illegal goods/services means content which promotes or facilitates illegal services, or the sale or transfer of illegal goods. This could include:

Facilitating human trafficking, including offering or selling humans
Facilitating or profiting from the prostitution of others or advertising paid-for sexual services
Selling, distributing, supplying or producing illegal drugs or narcotics
Illegally trading wildlife or persuading others to do so
Illegally trading firearms

To help us assess your report, please identify the illegal service or goods.

Harassment or threats

Threats mean expressions of intent to commit a serious crime against an individual or group of individuals: in particular, threats to inflict serious physical injury or sexual violence, or threats to destroy or steal their property.
To help us assess your report, where possible, please:

Identify the precise statement or image which you believe is an illegal threat
Identify the individual or organisation which you allege is making the threat, and the individual or group it is directed towards
Explain why this amounts to an illegal threat

Harassment means persistent behaviour (i.e. it is not a one-off) targeted at an individual causing or intending to cause serious alarm or distress.
To help us assess your report, where possible, please:

Identify the precise statement or image that you believe amounts to harassment
Identify the individual that the content is targeted at
Explain how the content causes that individual serious alarm or distress
Provide information, either in general or specific terms, explaining how the alleged harasser has been persistent in their behaviour i.e. showing that it is not a one-off. If the harasser has targeted the same individual on other occasions please provide details.